We will send an order confirmation to the email address you provided as soon as your order has been placed in our system. If you cannot see your order confirmation, please check your junk / spam mail box.
Once your order has been packaged and sent, you will also receive a delivery confirmation e-mail to let you know your item is on the way.
If you are unsure that your order has been placed, there are different ways to check this:
– When the order was placed, you should have arrived on a page titled “Your order”.
– An order confirmation has been sent to your specified email address. Make sure that this email has not ended up in your spam.
– You can see your order on your account. By clicking here you will be redirected to “My Page”.